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Retail Case Studies
Click below to learn more about how Modis has helped companies in the retail industry:
Tesco
The United Kingdom’s largest retailer, Tesco provides grocery and other non-food items with excellent value, choice and convenience. The retailer is expanding into financial products, Internet shopping and telecommunications services as well. Future goals include continued expansion throughout Europe, Asia and the United States.
Major Department Store Retailer
This client is a retailer operating over 3,000 stores, including over 1,000 popular brand department stores located in all 50 states, Puerto Rico, and Mexico. The major portion of the company's business consists of providing merchandise and services to consumers through department stores, catalog departments, and its Web site. The company markets predominantly family apparel, jewelry, shoes, accessories, and home furnishings. Through its subsidiary, the company operates a chain of over 2,000 drugstores located throughout the Southeast, Sunbelt, and Northeast regions of the United States.
In order to stay competitive, this retailer recognized the need for a robust and attractive Web site several years ago. As time and the market have changed, the company recognizes the need for ongoing assistance to stay at the forefront of Internet marketing capability.
The Modis Solution:
Tesco Stores was using Modis International and several other vendors to provide information technology consultants for contingent and permanent assignments. The retailer later decided to appoint a master vendor for all IT recruiting.
Modis won the master vendor bidding process and developed an efficient transition plan to meet Tesco’s new service agreements as well as their ambitious six-week deadline. Modis’ plan completed the majority of the requested changes on time, allowing us to maintain complete transparency in communication and process. This included installing on-site liaisons to expedite requests from Tesco to Modis’ recruiting team dedicated to those requests. This team takes personal responsibility for the service delivery, performance and proactive development of Modis’ and Tesco’s relationship.
Modis has supplied Tesco with consultants with the following areas of expertise: development, support, business analysis, program and project management, business analysis, systems development, helpdesk, architecture, network, data warehousing, Oracle, C, Unix, SQL Server, Windows, Java, HTML and web technologies, Business Objects, EPOS, PeopleSoft, HP OpenView, Teradata, RFID, Retek, .net, Huron, Objectstar, Telon and Sybase.
The master vendor arrangement has proven so successful that Tesco recently selected Modis to provide permanent IT recruitment services as well.
Leading Office Products Supplier
This leading office products supplier is the world's largest seller of office products and an industry leader in every distribution channel, including stores, direct mail, contract delivery, the Internet, and business-to-business electronic commerce. Additionally, a wholly-owned subsidiary of the company currently operates one of the industry's leading direct mail marketers of office products worldwide.
This client runs a corporate support center located in the Southeastern U.S. and recently implemented a high-tech test lab as part of this center. As this lab was coming into production, a need for a dedicated quality assurance team to test the significant amount of IT applications involved in the deployment of a test lab was recognised. Because of the importance and specificity of background required to fulfil this role, the client made the decision to hire a consulting firm to supply the needed resources.
The Modis Solution:
Modis was selected to provide the needed a quality assurance team and to begin testing various applications. Modis recruited, interviewed and screened, and provided several testers for this team very quickly. The testing is being performed in a primarily client/server environment. The quality assurance team is responsible for developing test conditions, test scenarios, test cases, test scripts, and executing the scripts.