Case Studies: Utilities

Modis has worked with this major energy company for over 8 years and was appointed as a preferred first tier supplier in 1996, there are currently 4 on the supplier list. A dedicated team of people support the account and at it’s peak had 65 assigned staff on-site. The relationship developed through a high degree of contact with line managers which led to a successful tender in 2001 to its holding group for a 2 year agreement as a first tier supplier, although we now contact them via their project management office (PMO). Skills supplied include systems analysts, systems testers, project managers, business analysts, developers, SQL Server database administrators, Visual Basic & Access developers, ICL mainframe developers, VME, IDMS, TPMS, Cobol, qualified engineers and technical staff. We are currently tendering to supply all the groups business across the UK.

Modis was originally appointed as a preferred supplier to this leading UK energy company in 1991. Our status was re-confirmed to them in 1997, and then again in 2000. Contractors are supplied nationally, although the majority of requirements are in the South. Skills supplied include systems analysts, application support analysts, data integrity analysts, operations analysts, PC & desktop support, project managers, configuration managers, risk & policy management, change & transition planning managers, system & regression testers, database administrators, ICL/VME, Oracle, Unix, Visual Basic, Tuxedo administration, NT designers, qualified engineers and technical staff. We are one of 5 preferred suppliers and currently have 30 contractors on assignment.

Modis has worked with this major utilities company since 1997, providing a vendor management service for all IT contractors on-site. By acting as a firewall, we have successfully resolved issues with agencies taking margins considered too high, reducing them to a highly competitive level, not including intangible savings based on time saved by HR, procurement and line managers in the recruitment process. Modis was also successful by removing the ‘middle’ agency on a number of contractors and managed recruitment of key staff on critical projects within tight timescales.

In partnership with Modis, this company has also been able to actively manage the recruitment process and performance of supplying agencies, through the use of reports from the software Modis has provided.

We have introduced:

• Standard margins and contracts with suppliers
• Better control of the quality of people from those suppliers
• Improved efficiency in the turnaround of requirements
• Significant reduction in the amount of time the HR team procurement and line managers spend dealing with contractor issues
• Consolidated invoices reducing work for the finance team

This global oil company has successfully sourced its infrastructure and support staff from Modis since 1994. Since 2000 Modis has provided this high value add service on the basis of a managed service where Modis is responsible for managing supplementary suppliers. Skills supplied include infrastructure & service delivery, e.g., support, helpdesk, Lotus Notes administrators, technical authors, project documentation, project management, qualified engineers and technical staff.

Modis has supplied this global oil company with contract technical staff fulfilling all areas of need arising since 1992, becoming a global supplier in 2000 as a result of competitive bid process.

Modis has supplied technical and SAP staff to this major global oil company since 1997, and has recently ousted the incumbent managed service provider on the basis of performance and cost. We are also presently in the process of rolling out the Modis MSP globally from the U.S.